Clearway Motors operates on a modern, appointment-only basis rather than from a traditional forecourt. This allows us to keep overheads low, focus on vehicle quality and preparation, and provide a more personal, pressure-free experience.

Vehicles are stored securely and viewings are arranged by appointment to ensure each customer receives dedicated, unhurried time.

By operating efficiently without the costs associated with a large forecourt, we are able to price vehicles sensibly and competitively.

Each vehicle is assessed individually and priced fairly based on condition, history and current market value. There are no inflated prices or hidden costs — just honest pricing from the outset.

Yes. Vehicle condition is carefully checked and recorded prior to sale.

Each vehicle is assessed individually, with service history, MOT history and overall condition reviewed as part of the preparation process. Vehicles are advertised accurately and supported by clear documentation, ensuring transparency from first enquiry to handover.

Clearway Motors operates in line with all relevant UK consumer legislation, including the Consumer Rights Act 2015.

For finance, Clearway Motors acts as a credit broker and not a lender, introducing customers to FCA-authorised third-party finance providers only.

Yes. Clearway Motors acts as a credit broker and not a lender. We can introduce customers to a panel of FCA-authorised third-party finance providers, subject to status and eligibility.

Any finance agreement is made directly between the customer and the chosen lender. Clearway Motors does not provide finance itself. Customers are welcome to arrange independent finance if preferred.

Yes. Clearway Motors is authorised and regulated by the Financial Conduct Authority (FCA) for credit broking activities.

Warranty options are available for added peace of mind and are supplementary to your statutory rights under the Consumer Rights Act 2015, which remain unaffected.

Warranty terms, duration and level of cover vary depending on the vehicle and are explained clearly prior to completion of sale. Full documentation is provided so customers can make an informed decision.

All vehicles sold by Clearway Motors are covered by the Consumer Rights Act 2015.

This means vehicles must be:

• Of satisfactory quality
• Fit for purpose
• As described

Customers have statutory rights relating to vehicle quality, fitness for purpose and description. These rights are explained clearly within our sales documentation and are not affected by any warranty provided. Customers retain their full statutory rights, including remedies available within the first 30 days should a vehicle not meet these standards, subject to inspection and assessment in line with the legislation.

Yes. A holding deposit of £210 may be taken to reserve a vehicle and remove it from sale once terms are agreed

Deposits are non-refundable where a customer changes their mind, fails to proceed with the purchase, or does not attend a pre-arranged viewing, collection or delivery appointment, except where required under the Consumer Rights Act 2015.

A deposit will be refunded if:

• • The vehicle cannot be supplied as described, or
  • A significant undisclosed fault is identified prior to completion which cannot reasonably be repaired.

Where appropriate, Clearway Motors reserves the right to repair any identified issue before a refund is issued. All deposit terms are explained clearly and confirmed in writing before payment is taken.

If a customer chooses to proceed with third-party finance and the application is declined, any holding deposit remains non-refundable. This is explained clearly prior to a deposit being accepted.

Customers are welcome to arrange independent finance or proceed using an alternative payment method.

We accept secure payment methods including:

 Bank transfer

 Debit card

 Credit card (including American Express)

All payments are processed securely, with confirmation provided.

Yes. Fully insured nationwide delivery can be arranged on request.

Each vehicle’s condition is carefully checked and recorded prior to dispatch, ensuring transparency and peace of mind. Vehicles are transported using reputable, insured vehicle logistics providers, with clear communication throughout the delivery process.

Yes. Viewings are welcomed and arranged strictly by appointment to ensure the vehicle is prepared and that you receive our full attention in a relaxed, no-pressure environment.

Yes, test drives may be available, subject to vehicle availability and insurance requirements.

Test drives are offered once a viewing has taken place, allowing the vehicle, documentation and any questions to be discussed beforehand. There is no obligation to proceed with a test drive if you are comfortable making a decision without one.

If a test drive is agreed:

• • A valid UK driving licence must be provided and checked prior to the drive.
  • Test drives are conducted under appropriate motor trade insurance.
  • All test drives are accompanied, in line with insurance requirements.
  • Only the approved driver may drive the vehicle
  • Test drives are accompanied to ensure compliance with insurance conditions, vehicle safety, and to allow any questions to be answered during the drive.

Part exchange may be considered on selected vehicles. Please contact us with details of your vehicle and we’ll be happy to discuss options.